Track and trace
Select the item you wish to track from the options below.
- Courier tickets / packs
Track your item using your ticket's product code and number-
To search for your item
Enter the code and number from your ticket
(eg: LH 1602541) and then click 'Track My Item'.
Show sample ticketCourier Tickets/Packs
If you are unsure as to which code/number to enter, please take a close look at the image on the right:
The code highlighted in yellow is the ticket product code. For the label on the right it is LH.
Click to hide
The number highlighted in red is the ticket number. For the label on the right it is 16025241.
-
- Customer printed labels (incl. despatch IT labels)
Track your item using your account and consignment numbers-
To search for your item
Enter the account and consignment numbers from your ticket (eg: 9999999 and 1234567890) and then click 'Track My Item'.
Show sample ticketCustomer Printed Labels
If you are unsure as to which code/number to enter, please take a close look at the image on the right:
The code highlighted in yellow is the company A/C number. For the label on the right it is 9999999.
Click to hide The number highlighted in red is the consignment number. For the label on the right it is 1234567890.
-
- Charge labels
Track your item using its label number-
To search for your item
Enter the numbers from your ticket (eg: 03258847) and then click 'Track My Item'.
Show sample ticketCharge Labels
If you are unsure as to which code/number to enter, please take a close look at the image on the right:
Click to hide The code highlighted in yellow is the label number. For the label on the right it is 03258847.
-
- International consignment
Track your item using its international consignment number-
To search for your item
Enter the numbers from your ticket (eg: 521440236) and then click 'Track My Item'.
Show sample ticketInternational Consignment
To track a consignment note, simply enter the number highlighted in yellow under the bar code.In this case the number would be 521440236.
Click to hide
-
- Contract bags
Track your item using your contract bag's serial number and dates-
To search for your item
Enter the numbers from your ticket (eg: 00078235) and then click 'Track My Item'.
Show sample ticketContract Bags
To track a consignment note, simply enter the number highlighted in yellow under the bar code.In this case the number would be 00078235.
Click to hide
-
- Bar code
Track your item using the numbers below its bar code - Manifest reference
Track your item using the manifest item number, reference and dates
