Rapid delivery to residential addresses
Delight your retail customers with consistently fast delivery times to residential addresses
✓ Reliable residential deliveries
✓ Consistent delivery time frame
✓ Dedicated account manager
Join the top retailers in New Zealand delighting their customers with rapid delivery
Give your customers a quick, consistent delivery experience
When you have customers across the country, you want to ensure they all get a quick delivery experience. It’s frustrating when late deliveries have customers chasing you. We believe that every order deserves the same fast service.
Get a dedicated account manager for maximum impact in your supply chain
We understand that calling a generic phone number can be frustrating. That’s why your account manager will be on hand if you need special assistance. You’ll also get access to a suite of tracking resources and have queries resolved quickly.
Don’t just take our word for it –
Find out why retailers nationwide choose New Zealand Couriers to help them start, grow and thrive.
[I wanted to] “Provide a fast and reliable courier to my customers and one that was easy and quick for me to use… The purpose of using New Zealand Couriers is to have a fast and easy delivery service.
Susan Murphy
Owner
The Candle Shop
“We were sold what we wanted. A dedicated account manager we could go to with any problems and a promise of 95%+ delivery overnight. Our favourite aspect of the experience with NZC are the reports that show where the service issues are, so we can advise customers in that area of delays and set realistic expectations.”
April Broomhead
Operations Manager
Thirsty Liquor
Reward your customers with consistent delivery time frames
1. Get in touch with our team
We’ll take a look at what items you’re shipping and plan accordingly
2. Plan
You’ll get a dedicated account manager to work out your rates and resolve any queries in future
3. Deliver
Deliveries will be made quickly and consistently to your customers
Frequently Asked Questions
Single parcel tracking can be done through our website here. Our tracking tool shows all relevant scan events, so you can stay updated with where it is at in its’ journey.
If you use one of our online shipping platforms, you will be able to access tracking information for all the parcels you’ve sent in one place.
You can also opt to have email or text notifications sent to your customers for each major scan event, so they are kept up to date. Learn about Parcel Notifications here. Note: Parcel Notifications are available on approved shipping platforms and our API.
If something ever goes wrong with a delivery, you will be able to quickly lodge a query in our tracking tool.
Setting up an account can vary with each set-up type and your requirements.
For a simple prepaid account (peel and stick stickers), we can have you set up in as quick as one day. If an integrated despatch system needs to be set up, the average set-up time is around seven days.
NOTE: We realise that you are very keen to partner with us, and the set-up process may seem lengthy, but much like our deliveries, we are very thorough with our set-up process so that you do not have any hassles after that.
No, signature on delivery is included in our services.
Each area is serviced differently, so we have different cut-off times for multiple sites, but in almost all cases we will be able to pick up your parcels on the day you request for a pickup.
We can discuss your options during the set-up process and advise you of your same day collection and despatch times.
Yes, we can set up your existing printer with our system. Please provide us with the Model, name, and brand of the printer during the time of set-up. (Remote access and local PC admin access)
Yes, we can source a printer for you and provide it to you with full integration with our despatch systems.
No, our integrations and set-ups are free of cost!
We integrate with all e-commerce platforms, with 25+ Marketplace integrations with popular platforms like Shopify, WooCommerce, Trade Me, Magento, etc.
Yes, read more about our parcel notifications service to find out more!
We stock a range of Express Packs/Satchels that can be used for a wide range of deliveries. See the full range here.
We realise no two businesses are the same though. We will discuss your situation and potential packaging options during set-up.
Yes, we provide you with most of the necessary stickers, like fragile, this way up, perishables, heavy goods, etc., for easier despatch.
