Send a parcel from the comfort of your home, all you need is a printer
No account? Get a quote – Pay online – Print a label
✓ Sort a delivery service straight from home
✓ Convenient delivery options – book a courier pickup or drop off at a branch
✓ Courier tracking every step
of the way
Sending a parcel is as easy as 1, 2, 3
1. Provide send details
To send a parcel, pack your box. Tell us the dimensions, weight and where it is going. We can pick it up or you can drop off at your local branch.
2. Pay for label
Purchase your courier label online – all you need is a credit card (or debit card).
3. Get ready
Print your label, apply it to the top of your parcel and get it ready for pickup or drop off at one of our branches.
Take control of your delivery with send a parcel
- Delivery: Next working day / Overnight courier
- Tracking: Included
- Weight: Send up to 25kg
- Size: Send up to 0.1m3 / 1.80m length
- Value: Items covered up to $500
- Add-ons: Saturday delivery
All you need to get started…
A credit card and printer is all you need to send from home.
Credit Card
Send a parcel requires online credit card(or debit card) payment. We use Windcave, a secure third-party payment gateway.
Printer
Print your label on A4 paper and apply it to the top of the box before courier pickup or branch drop off.
How Send a parcel works
Frequently Asked Questions
‘Send a parcel’ will allow pickups from most business and residential addresses but not non-urban / rural addresses. Use Address Checker to see if a delivery address is in a Rural / Non-Urban Zone, Business Zone or Residential Zone. There must be access to the property and specified location, so our courier can pick up the parcel from your address. We also cannot pickup from or deliver to Stewart Island, Great Barrier Island, Waiheke Island and Chatham Island. We do not pick up or deliver from PO Boxes or Private Bags.
We do not carry cash, liquids, antiques, glass, or other valuables. We also do not carry dangerous goods such as explosives, corrosives, flammables, aerosols, or poisonous substances. This includes lithium batteries, e.g., mobile phones, laptops, and vapes. View the full list here.
Please be mindful of packaging when considering sending fragile items – there are also certain items that cannot travel through our courier network – ie: flowers and cakes.
Any items heavier than 25kg, larger than 0.1m3, or longer than 1.80 m cannot be sent. We will let you know if any of these limits are reached when you use ‘Send a parcel’.
Yes you will need to print your own label and apply it to the top of the box prior to courier pickup or branch drop off.
‘Send a parcel’ requires online payment via credit card or debit card. We use the secure 3rd party payment gateway, Windcave.
No. The ‘Send a parcel’ is designed to allow you to send a one-off parcel easily. However, if you have regular courier requirements, click here to talk to us.
Items sent of value up to $500 are covered.
We always try to deliver the item as swiftly as possible – this item is likely to be delivered prior to Saturday.
