Secure and reliable delivery for government agencies
From confidential documents to critical supplies, New Zealand Couriers provides dependable, secure, and timely delivery services tailored to the unique needs of government departments and public sector organisations.
✓ All our couriers have a full Ministry of Justice Criminal Record Check
✓ Secure delivery of documents, parcels, and supplies
✓ Flexible pickup and delivery schedules to meet agency needs
Join leading government agencies and public sector organisations across New Zealand
New Zealand Couriers holds the Government Syndicated Contract
as sole supplier to Local & Central Government
Trusted by over 70 local and central government agencies
Meet your compliance and delivery obligations with confidence.
Timely and secure transport is essential in the public sector. Our government courier services are built on trust, reliability, and national coverage – ensuring that official materials reach the right hands, on time, every time.
End-to-End Logistics for Government and Public Services
Most importantly, we understand the protocols and expectations of the public sector.
From ministries and councils to district health boards and state-owned enterprises, our experienced team works closely with government clients to deliver secure and trackable courier solutions that meet regulatory and service standards.
Why Government Clients Choose Us –
We’re proud to support New Zealand’s public sector with professional, discreet, and dependable delivery services.
“Destination, speed, efficiency and overall technology. Easy ordering products which are here really fast, and I can order for all our branches over NZ so easily. Makes my life easy as I do not have to check up what is happening all the time. Once I have ordered I rest assured it is done”.
“Friendly staff and great service + timing of courier pickups that fit in with our working day.“
Full control over your delivery schedules and compliance
1. Get in touch with our team
We’ll discuss your organisation’s needs and identify the best delivery solutions
2. Plan
Together, we’ll define your courier requirements and establish a schedule that aligns with your internal workflows
3. Deliver
Official documents, supplies, and parcels are delivered securely and on time – every time
Frequently Asked Questions
Single parcel tracking can be done through our website here. Our tracking tool shows all relevant scan events, so you can stay updated with where it is at in its’ journey.
If you use one of our online shipping platforms, you will be able to access tracking information for all the parcels you’ve sent in one place.
You can also opt to have email or text notifications sent to your customers for each major scan event, so they are kept up to date. Learn about Parcel Notifications here. Note: Parcel Notifications are available on approved shipping platforms and our API.
If something ever goes wrong with a delivery, you will be able to quickly lodge a query in our tracking tool.
Setting up an account can vary with each set-up type and your requirements.
For a simple prepaid account (peel and stick stickers), we can have you set up in as quick as one day. If an integrated despatch system needs to be set up, the average set-up time is around seven days.
NOTE: We realise that you are very keen to partner with us, and the set-up process may seem lengthy, but much like our deliveries, we are very thorough with our set-up process so that you do not have any hassles after that.
No, signature on delivery is included in our services.
Each area is serviced differently, so we have different cut-off times for multiple sites, but in almost all cases we will be able to pick up your parcels on the day you request for a pickup.
We can discuss your options during the set-up process and advise you of your same day collection and despatch times.
Yes, we can set up your existing printer with our system. Please provide us with the Model, name, and brand of the printer during the time of set-up. (Remote access and local PC admin access)
Yes, we can source a printer for you and provide it to you with full integration with our despatch systems.
No, our integrations and set-ups are free of cost!
We integrate with all e-commerce platforms, with 25+ Marketplace integrations with popular platforms like Shopify, WooCommerce, Trade Me, Magento, etc.
Yes, read more about our parcel notifications service to find out more!
We stock a range of Express Packs/Satchels that can be used for a wide range of deliveries. See the full range here.
We realise no two businesses are the same though. We will discuss your situation and potential packaging options during set-up.
Yes, we provide you with most of the necessary stickers, like fragile, this way up, perishables, heavy goods, etc., for easier despatch.
