Coffee beans delivered to your customers on demand
We’ll get your coffee beans delivered fresh to your customers, every time.
✓ Coffee delivered when promised
✓ Fast delivery so your customers get their beans fresh
✓ Clear emissions reporting
Join the top roasters in New Zealand getting coffee delivered to their customers fast
From Roaster to Cup in record time
When coffee beans don’t turn up on time, the operations of a cafe come to a grinding halt. Cafe owners and staff are left feeling powerless when their core product cannot be served to their customers. We believe that coffee lovers should be able to rely on their suppliers to get their stock to them on time, every time.
Get verified emissions reporting on your deliveries
When shipping your goods, we understand that you want to know that they’re being delivered sustainably. Our TOITŪ verified Carbon Emissions Reporting provides organisations with reliable assurance regarding the accuracy and integrity of their carbon footprint data, helping them track progress, set emission reduction targets, and demonstrate environmental leadership to stakeholders, customers, and investors.
Don’t just take our word for it –
Find out why roasters, importers and manufacturers choose New Zealand Couriers to help them start, grow and thrive.
“I appreciate the outstanding service the whole New Zealand Couriers team is giving, especially at a time when covid and the weather are playing a massive part to service disruption.”
Mikey Palmer
Operations Manager
Underground Coffee
Delight your customers with rapid delivery of your coffee beans
1.
Get in touch with our team
We’ll take a look at what items you’re shipping and plan accordingly
2.
Plan
We’ll work out your freight profile and lock in your courier schedule
3.
Deliver
Coffee will be delivered to your customers fast
Frequently Asked Questions
Single parcel tracking can be done through our website here. Our tracking tool shows all relevant scan events, so you can stay updated with where it is at in its’ journey.
If you use one of our online shipping platforms, you will be able to access tracking information for all the parcels you’ve sent in one place.
You can also opt to have email or text notifications sent to your customers for each major scan event, so they are kept up to date. Learn about Parcel Notifications here. Note: Parcel Notifications are available on approved shipping platforms and our API.
If something ever goes wrong with a delivery, you will be able to quickly lodge a query in our tracking tool.
Setting up an account can vary with each set-up type and your requirements.
For a simple prepaid account (peel and stick stickers), we can have you set up in as quick as one day. If an integrated despatch system needs to be set up, the average set-up time is around seven days.
NOTE: We realise that you are very keen to partner with us, and the set-up process may seem lengthy, but much like our deliveries, we are very thorough with our set-up process so that you do not have any hassles after that.
No, signature on delivery is included in our services.
Each area is serviced differently, so we have different cut-off times for multiple sites, but in almost all cases we will be able to pick up your parcels on the day you request for a pickup.
We can discuss your options during the set-up process and advise you of your same day collection and despatch times.
Yes, we can set up your existing printer with our system. Please provide us with the Model, name, and brand of the printer during the time of set-up. (Remote access and local PC admin access)
Yes, we can source a printer for you and provide it to you with full integration with our despatch systems.
No, our integrations and set-ups are free of cost!
We integrate with all e-commerce platforms, with 25+ Marketplace integrations with popular platforms like Shopify, WooCommerce, Trade Me, Magento, etc.
Yes, read more about our parcel notifications service to find out more!
We stock a range of Express Packs/Satchels that can be used for a wide range of deliveries. See the full range here.
We realise no two businesses are the same though. We will discuss your situation and potential packaging options during set-up.
Yes, we provide you with most of the necessary stickers, like fragile, this way up, perishables, heavy goods, etc., for easier despatch.
