Reliable delivery for time sensitive & cold chain animal health products
Delight your customers with rapid delivery for time-sensitive & cold chain orders
✓ Priority delivery for vaccines
✓ Dedicated account management
✓ Dangerous goods expertise
Join the top animal health organisations in New Zealand
On-time delivery for labs and vets across NZ
When you choose New Zealand Couriers as your delivery partner, be rest assured that your goods will get to where they need to be on-time, every time. You can get cold chain orders picked up at the end of the day and delivered first thing the next morning.
Get a dedicated account manager and stay on top of your customer orders
We recognise that dialling a general phone number can be frustrating. That’s why your dedicated account manager will be available to assist whenever you need. Additionally, you’ll have access to a comprehensive set of tracking tools and enjoy prompt resolution of any enquiries you may have.
Don’t just take our word for it –
Find out why animal health companies choose New Zealand Couriers to help them start, grow and thrive.
“We’ve been with New Zealand Couriers for over 15 years…
New Zealand Couriers understands what it takes to get these items delivered safely and in tight timeframes.
To us, they are a partner, not just a supplier.
The role they play in our business makes a big impact on the service we provide.”
John Elstob
SVS
Get prioritised delivery for time-sensitive orders
1. Get in touch with our team
We’ll plan together how to get your business to the next level
2. Plan
We’ll work out your freight profile and lock in your courier schedule
3. Deliver
Your customers will be thrilled with the fastest deliveries in New Zealand
Frequently Asked Questions
Single parcel tracking can be done through our website here. Our tracking tool shows all relevant scan events, so you can stay updated with where it is at in its’ journey.
If you use one of our online shipping platforms, you will be able to access tracking information for all the parcels you’ve sent in one place.
You can also opt to have email or text notifications sent to your customers for each major scan event, so they are kept up to date. Learn about Parcel Notifications here. Note: Parcel Notifications are available on approved shipping platforms and our API.
If something ever goes wrong with a delivery, you will be able to quickly lodge a query in our tracking tool.
Setting up an account can vary with each set-up type and your requirements.
For a simple prepaid account (peel and stick stickers), we can have you set up in as quick as one day. If an integrated despatch system needs to be set up, the average set-up time is around seven days.
NOTE: We realise that you are very keen to partner with us, and the set-up process may seem lengthy, but much like our deliveries, we are very thorough with our set-up process so that you do not have any hassles after that.
No, signature on delivery is included in our services.
Each area is serviced differently, so we have different cut-off times for multiple sites, but in almost all cases we will be able to pick up your parcels on the day you request for a pickup.
We can discuss your options during the set-up process and advise you of your same day collection and despatch times.
Yes, we can set up your existing printer with our system. Please provide us with the Model, name, and brand of the printer during the time of set-up. (Remote access and local PC admin access)
Yes, we can source a printer for you and provide it to you with full integration with our despatch systems.
No, our integrations and set-ups are free of cost!
We integrate with all e-commerce platforms, with 25+ Marketplace integrations with popular platforms like Shopify, WooCommerce, Trade Me, Magento, etc.
Yes, read more about our parcel notifications service to find out more!
We stock a range of Express Packs/Satchels that can be used for a wide range of deliveries. See the full range here.
We realise no two businesses are the same though. We will discuss your situation and potential packaging options during set-up.
Yes, we provide you with most of the necessary stickers, like fragile, this way up, perishables, heavy goods, etc., for easier despatch.
