Delivering to over 100,000+ Kiwis everyday
Companies all over New Zealand use New Zealand Couriers to start, grow and thrive in their industry.
✓ 20,000+ customers
✓ 99% National coverage
✓ 33,000,000+ deliveries per year
Helping Duroweld meet industry demands
Challenge
“I wanted to enable my customer to have the very best quick service in a very demanding busy industry”
Solution
New Zealand Couriers have consistently met the demands of the welding industry deliveries, and they go the extra mile to ensure that every package is delivered on time, no matter where it needs to go. Richard goes on to say,
“Our service to our customers hinges on the performance of New Zealand Couriers”
Richard Mascull, Director
Duroweld
UBT NZ Supplier of the Year Award
UBT NZ presented New Zealand Couriers with the NZ Supplier of the Year Award 2022.
UBT community members reviewed 120 suppliers in New Zealand who offer products and services to UBT businesses, and New Zealand Couriers came out top.
Our customer reviews
“The impact on business from NZC can only be measured by the growth of our business. NZC and many other suppliers have been a positive factor in this growth.”
Jeff Smith, Branch Manager
Scott Electrical Ltd
“You have increased our sales by 10% you have only had a couple of delivers not get there on time and one has been lost.“
Geoff Bower, Manager
Kuri City Ltd
“We will be taking NZ couriers with us moving forward as the service provided is exceptional, from customer services to our local drivers.”
Paul Crosby, Owner
South Pacific Vacuums Ltd
“We experienced an increase in sales over lockdown, we recognised that we needed a courier system that was integrated with our Shopify eCommerce software.”
Fred Tomas, National Relationship Manager
Beertique
“We wanted a reliable delivery service for our parcels. With using NZ Couriers we knew we could rely on our parcels getting delivered on time…We tried other companies but have stuck with NZC as they just seem to be reliable.“
Brent Smith, Managing Director
Rugged Valley
“We’ve worked with NZC for over 20 years. They understand our business and our industry, and we can rely on them to deliver what our customers need when they need it.“
Dene Osborn, Distribution Centre Manager
Repco
“New Zealand Couriers provide us with competitive delivery options for any scenario. One of the great things about working with them is that the lines of communication are always open.”
Shane Billington, Logistics Manager
Gallagher
“I’m really excited about the future of our partnership. New Zealand Couriers is always looking for new opportunities for us, engaging in exciting new projects, and giving us the edge over our competitors.”
Matt James, General Manager
Xplosiv Supplements
Helping Brands.co.nz deliver nationwide every day
Challenge
“At Brands.co.nz, we’re 100% focused on exceeding our shoppers’ expectations. We know they expect their orders fast. That’s why next-day delivery to most areas throughout New Zealand is so important.”
Solution
“Being an ecommerce brand a lot of our engagement is through social media channels. So we’ve had to develop a system to funnel all those conversations. New Zealand Couriers moved heaven and earth ensure we got those orders shipped out“
Damien Green, Director
Brands.co.nz
How our services have enhanced Xplosiv’s customer experience
Read more success stories from businesses like yours
Find out why businesses nationwide choose New Zealand Couriers to help them start, grow and thrive. Explore our customer reviews in different industries to learn about other businesses like yours.
“We are really impressed with the service we have received from New Zealand Couriers in the last two years. Pickups are happening regularly, and as scheduled, any queries our CS team have are being responded to in a very timely manner and I am hearing absolutely no noise from our network about courier issues, split deliveries, late deliveries. During 2020, when every other transport provider gave us nothing but headaches, New Zealand Couriers quietly went about performing their business.”
Robert Giles, Warehouse Supervisor Manager
Husqvarna Group
“Gallagher, send a wide of variety of items around New Zealand and across the world, and New Zealand Couriers provide us with competitive delivery options for any scenario. One of the great things about working with them is that the lines of communication are always open.”
Shane Billington, Logistics Manager
Gallagher
“We’ve worked with New Zealand Couriers for over 20 years. They understand our business and our industry and we can rely on them to deliver what our customers need when they need it.”
Dene Osborn, Distribution Centre Manager
Repco
“We wanted a reliable delivery service for our parcels. With using New Zealand Couriers we knew we could rely on our parcels getting delivered on time. We tried other companies but have stuck with NZC as they just seem to be reliable.”
Brent Smith, Managing Director
Rugged Valley
“When I started my business, New Zealand Couriers was the go to company as I had been using New Zealand Couriers in my former workplace, and I already knew how good they are.”
Richard Mascull, Director
Duroweld
“New Zealand Couriers are a solid business partner, and we rely on them for a consistently high level of service.”
Aaron Brinsdon, HNZSPO Business Manager
Holden
“Thank you very much for being patient with me! I ended up contacting your Tech Dept. They were absolutely brilliant!“
Stephen Comrie, Director
Fleetpride
“They often project manage our large mail projects and do a fantastic job. If there are ever any issues they’re quickly resolved, and the rate of non-delivery is miniscule – amazing given the volume and complexity of the work they do for us.”
Jackie Temata, Storage & Distribution Manager
ASB
“We find their service to be excellent and extremely reliable. Their ability to deal with issues is particularly strong. When things need escalating for example when there are weather delays or a problem at our end, they have very good senior staff members who involve themselves and work with us to manage any issues through to resolution.”
Martin Morris, Senior Procurement Manager
Westpac
[I wanted to] “Provide a fast and reliable courier to my customers and one that was easy and quick for me to use… The purpose of using New Zealand Couriers is to have a fast and easy delivery service.”
Susan Murphy
Owner of the Candle Shop
“New Zealand Couriers moved heaven and earth ensure we got those orders shipped out … Our customers are constantly telling us that one of the reasons they are coming back to us is that they’re getting very prompt delivery.”
Damien Green, Director
Brands.co.nz
“The impact on business from NZC can only be measured by the growth of our business. NZC and many other suppliers have been a positive factor in this growth.”
Jeff Smith, Branch Manager
Scott Electrical
“Medals all round for this exceptional service, thanks so much for all you & your team do”
Steve Lewis
Electrical Connections
“We found that other couriers were just not able to keep promised delivery times, or the courier drivers were unreliable or inflexible. New Zealand Couriers gives us the confidence to know we can service delivery targets. Since 2006 our couriers over the years have been wonderful. Keep it up.”
Rob Wellesly, Director
UpTime
“When we experiendced an increase in sales over lockdown, we recognised that we needed a courier system that was integrated with our Shopify ecommerce software. With the help of the New Zealand Couriers Systems team, we were able to set up a web based ticketing solution that fully integrated with our own systems. We were dispatching quality imported beer to our customers the very next day.”
Fred Tomas, National Relationship Manager
Beertique
“Awesome percentage on this report at 98.59%…great work by the team. Appreciate the outstanding service the whole NZC team is giving, especially at a time when covid and the weather are playing a massive part to service disruption.”
Mikey Palmer, Operations Manager
Underground Coffee
“It’s really important that their network can supply product quickly – next day delivery for us… On an average week would be about 35 tons of product; we would be 99% delivered in full on time.”
Louise Wood, General Manager of Supply Chain
Sanford
“We were sold what we wanted. A dedicated account manager we could go to with any problems and a promise of 95% delivery overnight. Our favourite aspect of the experience with NZC is the reports that we have seen that show where the service issues are, so we can advise customers in that area of delays and realistic expectations. “
April Broomhead, Operations Manager
Thirsty Liquor, Tauranga
“The DIFOT is high, and no one with Southern Hospitality questions it – customers are very happy with the speed or order fulfilment provided. “
Blair Travers, National Logistics Manager
Southern Hospitality
“Both Anne and I would like to thank you and New Zealand Couriers for prioritising Medical Equipment and Devices and recognising the importance of these in the current situation we all find ourselves in. We appreciate that New Zealand Couriers is working extremely hard in these difficult circumstances. Thank you thank you thank you!”
Denise Biddick, Admin
Zoll
“We’ve been with New Zealand Couriers for over 15 years… New Zealand Couriers understands what it takes to get these items delivered safely and in tight timeframes – in fact, 95% of our customers receive delivery the same day. To us, they are a partner, not just a supplier. The role they play in our business makes a big impact on the service we provide.”
John Elstob, Managing Director
SVS
“Our products are often fragile, high spec and high value, so our expectations of our courier partner are also high. We’ve worked with New Zealand Couriers for over 11 years, and we’ve always found their sales and account management team to be reliable and helpful.”
Greg Cheesman, Logistics Manager
Zimmer Biomet
“New Zealand Couriers represent our company at the forefront of our operation – in pharmacies, medical centres and hospitals across the country. They understand our need for transparency of deliveries and open communication… We use New Zealand Couriers because we have to get it right for our customers.”
Dave Hutchings, National Operations Manager
ProPharma
“Having spoken to your team it became obvious that your team would work through the hurdles with us and make sure we both gained valuable knowledge from the experience…You have increased our sales by 10% you have only had a couple of delivers not get there on time and one has been lost. Considering we are shipping over 1300Kgs of product from 1kg to 5kg boxes, a month thats pretty impressive stats.”
Geoff Bower, Manager
Kuri City Ltd
“Please thank all your staff from us for being the most reliable and fastest courier service in the country. Despite the challenges with lockdowns and volumes, our parcels arrived in record time, usually less than 24 hours regardless whether coming from Masterton or Auckland.”
Dan Retief, Chief Executive
Aero Design Ltd
“Previously I used NZ Post for all my domestic and international deliveries but delivery duration was too long so we decided to give it a try to go with New Zealand Couriers. There’s been 80% reduction in data errors, and fast shipping since changing to New Zealand Couriers.”
Ronnie Li, Director
R&R Gallery
“As our business has grown over the years, they’ve grown with us. We’re all about operational excellence, and New Zealand Couriers has worked really closely with us on this, always delivering on our KPIs… they work hard to provide competitive rating solutions that have helped us win – and retain business.”
Matt Vermeulen, Country Manager
Ceva Logistics
“They provide us with solid, far-reaching courier network, a fast reliable delivery service, good data integration…We receive true visibility around our deliveries.”
Lee Silvester, General Manager
DHL Supply Chain
“Special thanks for going the extra mile, it is truly appreciated and once again demonstrates why New Zealand Couriers is in a league of its own when it comes to service.”
Richard Norling, General Manager
Wilton Welsh Ltd
“We had tried other companies prior, but none could offer the pick-up and delivery times we needed for where we are based. Feedback from our clients has remained 100% positive on a number of platforms, from Trade Me to Google. Being able to provide overnight service to clients in most cases throughout NZ has had a huge impact on our business, allowing it to grow. We will be taking NZ couriers with us moving forward as the service provided is exceptional, from customer services to our local drivers.”
Paul Crosby, Owner
South Pacific Vacuums Ltd
“The key advantage of working with New Zealand Couriers is that they take the stress out of the delivery side of the business. Their customer service team is excellent, and they take the load off our customer support. This allows us to focus on other aspects of the business, like acquiring new customers and doing new exciting things.”
Matt James, General Manager
Xplosiv Supplements
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