Get accurate tracking on all ecommerce deliveries

Easily view the delivery status of all your customer’s orders online
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Get accurate tracking on all ecommerce deliveries
✓ Easy store integration
✓ Competitive freight costs
✓ Accurate parcel status updates

Stop chasing down customer orders

When you run around trying to work out when a customer’s order will be delivered, it can leave you feeling like you have no control.

We believe you should be able to easily give your customers live updates on where their parcel is.

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Stop chasing down customer orders
Give your customers visibility over their parcel status

Give your customers visibility over their parcel status

Yes

Build trust with customers by providing notifications at every step

Yes

Save time with automatic updates at each delivery stage

Yes

Drive repeat business with superior customer service

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Gain full control over your online orders and deliveries

Your customer orders online
Your customer orders online
  • All-in-one Parcel Management Platform
  • Address verification at checkout
  • Integrate with popular ecommerce shipping platforms and software
  • Expert help-on-hand to optimise the experience
We pick up and deliver
We pick up and deliver
  • Nationwide overnight
  • Guaranteed one day delivery
  • Next day shipping for online shopping
  • Set timeframe for deliveries
  • International shipping
Knock-Knock
Knock-Knock
  • Faster checkout with address validation
  • Track ecommerce parcel deliveries online
  • Receive updates
  • Designate ‘safe-drop off’ locations
  • Rate each delivery – it keeps us honest!
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Join over 50,000 businesses of all sizes use our shipping services.

Your customers will notice the difference

“Our customers are constantly telling us one of the reasons they keep coming back to us is that they’re getting very prompt delivery”

Damien Green, Director
Brands.co.nz

brands.co.nz

Here’s how you do it

Get in touch with us
1.
Get in touch with us

Enquire with us and we’ll give you a proposal with rates across New Zealand

Integrate your online store
2.
Integrate your online store

Your ecommerce store integrates directly with our shipping platform, automatically pulling in orders to create and print your courier label

Give your customer full visibility over their parcel status
3.
Give your customer full visibility over their parcel status

Provide your customers with live updates on the status of their orders

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Go Sweet Spot
Starshipit
Ready Freight
Shopify
Woo Commerce
Trade Me
Magento
Squarespace
Big Commerce

Make ecommerce distribution effortless.
Talk to us today.

Do you want to send a one-off parcel? Click here to find out how.

Frequently Asked Questions

How do I track and/or query the parcels I send with New Zealand Couriers?

Single parcel tracking can be done through our website here. Our tracking tool shows all relevant scan events, so you can stay updated with where it is at in its’ journey.

If you use one of our online shipping platforms, you will be able to access tracking information for all the parcels you’ve sent in one place.

You can also opt to have email or text notifications sent to your customers for each major scan event, so they are kept up to date. Learn about Parcel Notifications here. Note: Parcel Notifications are available on approved shipping platforms and our API.

If something ever goes wrong with a delivery, you will be able to quickly lodge a query in our tracking tool.

How quickly can I be set up and start sending my parcels with New Zealand Couriers?

Setting up an account can vary with each set-up type and your requirements.

For a simple prepaid account (peel and stick stickers), we can have you set up in as quick as one day. If an integrated despatch system needs to be set up, the average set-up time is around seven days.

NOTE: We realise that you are very keen to partner with us, and the set-up process may seem lengthy, but much like our deliveries, we are very thorough with our set-up process so that you do not have any hassles after that.

Does it cost extra to get a signature at delivery?

No, signature on delivery is included in our services.

Do New Zealand Couriers have same day collection and despatch services?

Each area is serviced differently, so we have different cut-off times for multiple sites, but in almost all cases we will be able to pick up your parcels on the day you request for a pickup.

We can discuss your options during the set-up process and advise you of your same day collection and despatch times.

Can I use my existing shipping label printer with New Zealand Couriers?

Yes, we can set up your existing printer with our system. Please provide us with the Model, name, and brand of the printer during the time of set-up. (Remote access and local PC admin access)

Are New Zealand Couriers able to provide me with a shipping label printer?

Yes, we can source a printer for you and provide it to you with full integration with our despatch systems.

Do New Zealand Couriers charge additional for electronic platforms set-up & integrations?

No, our integrations and set-ups are free of cost!

What Ecommerce and shipping platforms can New Zealand Couriers integrate with?

We integrate with all e-commerce platforms, with 25+ Marketplace integrations with popular platforms like Shopify, WooCommerce, Trade Me, Magento, etc.

Are New Zealand Couriers able to notify my customers of the parcel movement?

Yes, read more about our parcel notifications service to find out more!

Do New Zealand Couriers sell packaging materials?

We stock a range of Express Packs/Satchels that can be used for a wide range of deliveries. See the full range here.

We realise no two businesses are the same though. We will discuss your situation and potential packaging options during set-up.

Do New Zealand Couriers have all the necessary warnings or speciality stickers?

Yes, we provide you with most of the necessary stickers, like fragile, this way up, perishables, heavy goods, etc., for easier despatch.

New Zealand Couriers