Network Pressure Test & Unveiling the eCommerce Insights!
Check out the latest edition of our newsletter + Win Prezzy Cards!
Reliable Delivery, Every Time
Our latest Residential Network Pressure Test Results are out!
As part of our commitment to providing industry-leading service, we have commissioned twelve independent Residential Network Pressure Tests by Mobius Research & Strategy since January 2020. These tests help us consistently evaluate our performance under pressure, so we continue to meet and exceed our customers’ expectations.
What happened in 2024, and what were the results?
Across the three Residential Network Pressure Tests in 2024, on average, New Zealand Couriers, delivered parcels to addresses 64% faster than NZ Post.
Mother’s Day(May 8th): During the Mother’s Day period, New Zealand Couriers delivered on average 17 hours and 23 minutes earlier than NZ Post, which was 57% faster.
Black Friday & Cyber Monday(December 2nd): During the Black Friday/Cyber Monday peak period, New Zealand Couriers delivered 29 hours and 21 minutes earlier than NZ Post, which was 65% faster.
Christmas(December 18th): During Christmas, on average New Zealand Couriers were 71% quicker delivering 36 hours and 12 minutes earlier than NZ Post did.
The 2024 Residential Network Pressure tests found that New Zealand Couriers, on average, delivered 26 hours and 58 minutes earlier than the competitor to the same residential addresses. That’s nearly twice as fast!
Download the 2024 Network Pressure Test Report to see how our network performed.
Have you tried ‘Send a parcel’ yet?
For one-off and occasional sends, you can now get a quote, pay online, print your label, and book a pick-up without an account.
eCommerce Insights Merchant 2025
You’re one click away from Transforming your Business
It’s time to take action to Grow and Thrive. Our eCommerce Insights – Merchant 2025 Report offers plenty of actionable information for businesses wanting to take their eCommerce business to the next level.
In this report, you’ll learn about:
- Digital platforms to target for sales growth
- Rise of omnichannel shopping experiences
- Insights into merchant preferences & consumer behaviour
- Business growth strategies that work
and more!
If you want to be a key player in the rapidly evolving eCommerce industry, stay ahead of the curve and make informed decisions for your business – check out the report.
What are the five ways to build customer loyalty?
Give an expected delivery time
Price deliveries affordably
Include tracking information
Have a free returns policy
Ensure on time delivery
For more insights, get your copy of the latest report – it’s free!
Charge label use will be discontinued from 1st July 2025
In May 2024, we announced that Prepaid Tickets and Charge Labels would incur a cost increase of 5% from 3 March 2025. Additionally, Charge Labels will no longer be accepted from 1st July 2025.
We have technology solutions that allow our customers better tracking visibility, faster delivery and reductions in manual ticketing errors.
If your business is using Prepaid Tickets/Charge Labels, upgrade to an electronic ticketing system any time before March and avoid this 5% increase.
Don’t wait until March! Get in touch with your Account Manager today about upgrading to one of our electronic ticketing systems.
Child Cancer Foundation’s Street Appeal is back!
Contribute to the Child Cancer Foundation
New Zealand Couriers is privileged to be a long-standing supporter of the Child Cancer Foundation. As a community member, you can easily get involved by volunteering for a two-hour shift at a collection site.
This year, we are thrilled to be once again the official transport partners of the 2025 Street Appeal, happening on Friday, March 14th and Saturday March 15th.
We are helping the foundation reach its goal of raising $6 million annually to provide vital support services for children with cancer and their families across New Zealand.
You can easily donate now with a TXT to 3457 to make an instant $3 donation.
Your contributions will significantly impact the lives of children with cancer and their families. Join us in supporting this important cause, it’s that easy!
Do your bit by signing up for your team or organisation today!
Support The Child Cancer Foundation. Volunteer here.
Competition
Win 1 of 2 $200 Prezzy Cards
Looking for a chance to treat yourself?
Well, you’re in luck! We’re giving lucky readers 1 of 2 $200 Prezzy Card vouchers! Use these vouchers for a special dinner, to buy that coveted gift, or to enjoy a day of pampering.
Answer our simple question to be in the draw.
Congratulations to our winners from the last newsletter – Claire (Christchurch), Melissa (Levin), Mike (Wellington), Stuart (Porirua) and Hilary (Christchurch) – Enjoy your Kidscan Christmas Crackers!
