Newsletter | New Zealand Couriers

What will eCommerce look like in 2025?

As we look ahead to the future of online shopping, Robert Levy, Head of Marketing & Sustainability at New Zealand Couriers, speaks to Retail NZ to share the insights about e-commerce. This discussion will focus on the latest trends in merchant behavior and consumer preferences in 2025.

Robert will also share expert tips on optimising logistics processes to ensure faster and more efficient delivery systems. These insights are crucial for businesses looking to stay ahead in an increasingly digital marketplace where speed and efficiency are key to customer satisfaction. Check out the 2025 eCommerce Insights Merchant Report here.

Watch here

‘Send a Parcel’ – Courier Service for One-Off Shipments: Send a parcel from the comfort of your home, all you need is a printer.

Our ‘Send a Parcel’ service is specifically designed for those who need to send parcels occasionally but do not hold a regular account with us. It’s an ideal solution for one-off shipments, providing all the convenience of our standard services without the need for account setup. How it works?

1: Parcel Details – Begin by packing your item and logging onto our website to enter its dimensions, weight, and destination. Choose to have your parcel picked up from your location or drop it off at any of our nationwide branches.

Step 2: Purchase a Label – Use our secure online platform to buy your courier label. This can be done easily with a credit or debit card. Our streamlined process ensures that your label purchase is quick and hassle-free.

Step 3: Prepare for Despatch – Once you have your label, print it out, attach it to the top of your parcel, and then choose whether to drop it off at a branch or schedule a pickup.

Send a Parcel now

Important Update for Lower Volume Senders:

Prepaid Tickets and Charge Labels Phase-Out

For our prepaid tickets and charge labels users, there’s an important update. With the Prepaid Tickets being phased out by June 2026 and charge labels no longer being accepted from July 2025, now is the time to start considering alternative electronic ticketing options.

Benefits of switching to electronic ticketing:

Validated addresses mean better first-time deliveries
Reduction in manual ticketing errors
Improve your processing team’s productivity
Pay after delivery, rather than purchasing tickets up-front
Better visibility of tracking
Easy reporting on your logistics
You can print to your current A4 printer or to a dedicated courier label printer – your choice

We’re here to help ensure a smooth transition! Also, if you only send a few items a month, you can use ‘Send a Parcel’ to continue to send parcels easily and efficiently. If you’re unsure about the best option for your needs, reach out to us—we’re happy to assist!

Get in touch – find out about ‘Electronic Ticketing’

Supporting the RSA

RSA’s Poppy Partner

As ANZAC day approaches, we want to take a moment to remember and honour the sacrifices of those who have served our country. New Zealand Couriers are RSA’s Poppy Partners – and our teams work hard to ensure the Poppys and related materials are moved all around New Zealand as needed. We are also a Partner of the RNZRSA (Royal New Zealand Returned and Services Association).

Our relationship with Royal New Zealand Returned Services Association (RSA) is based on deep respect and gratitude for those who have served our country.

If you’d like to show your support, we encourage you to donate to The Royal New Zealand Returned Services Association (RSA).

The RSA offers a range of support including advice and guidance, advocacy services and financial support to improve accessibility in accommodation, enable access to mental health services, get medical conditions treated, and ensure that children and whānau of the fallen and injured are looked after.

Donate to RSA

Competition

Win 1 of 2 Blunt Classic Umbrellas valued at $149.00 each!

Are you tired of battling the elements with flimsy umbrellas that turn inside out at the first gust of wind?

It’s time to upgrade your rain gear with a chance to win one of two premium Blunt Umbrellas! Crafted with durability and design in mind, Blunt Umbrellas are the ultimate accessory for anyone who refuses to let a little rain dampen their spirits. Answer our simple question to be in the draw.

Enter the competition now

Congratulations to our winners from the last newsletter – Marc (Auckland), and Tania (Blenheim) – Enjoy your Prezzy card!