Track and trace

Select the item you wish to track from the options below.

  • Courier tickets / packs
    Track your item using your ticket's product code and number
    • Ticket Product Code: yellow icon Ticket Number: red icon
      To search for your item
      Enter the code and number from your ticket
      (eg: LH 1602541) and then click 'Track My Item'.
      ticket
      Show sample ticket

      Courier Tickets/Packs

      If you are unsure as to which code/number to enter, please take a close look at the image on the right:

      yellow icon The code highlighted in yellow is the ticket product code. For the label on the right it is LH.

      red icon The number highlighted in red is the ticket number. For the label on the right it is 16025241.

      Click to hide
      tip_ticket
  • Customer printed labels (incl. despatch IT labels)
    Track your item using your account and consignment numbers
    • Company A/C: yellow icon Consigment Number: red icon
      To search for your item
      Enter the account and consignment numbers from your ticket (eg: 9999999 and 1234567890) and then click 'Track My Item'.
      ticket
      Show sample ticket

      Customer Printed Labels

      If you are unsure as to which code/number to enter, please take a close look at the image on the right:

      yellow icon The code highlighted in yellow is the company A/C number. For the label on the right it is 9999999.

      red icon The number highlighted in red is the consignment number. For the label on the right it is 1234567890.

      Click to hide
      tip_ticket
  • Charge labels
    Track your item using its label number
    • Label Number: yellow icon
      To search for your item
      Enter the numbers from your ticket (eg: 03258847) and then click 'Track My Item'.
      ticket
      Show sample ticket

      Charge Labels

      If you are unsure as to which code/number to enter, please take a close look at the image on the right:

      yellow icon The code highlighted in yellow is the label number. For the label on the right it is 03258847.

      Click to hide
      tip_ticket
  • International consignment
    Track your item using its international consignment number
    • Temporary change to international tracking
      We are temporarily diverting international tracking to our key international business partner TNT. Simply click on the link below, copy and paste your consignment number in the box provided and track. Track an international item.
  • Contract bags
    Track your item using your contract bag's serial number and dates
    • Contract Bag Serial #: yellow icon
      Date From: / /
      Date To: / /   
      To search for your item
      Enter the numbers from your ticket (eg: 00078235) and then click 'Track My Item'.
      ticket
      Show sample ticket

      Contract Bags

      yellow icon To track a consignment note, simply enter the number highlighted in yellow under the bar code.

      In this case the number would be 00078235.

      Click to hide
      tip_ticket
  • Bar code
    Track your item using the numbers below its bar code
    • Bar Code:  
  • Manifest reference
    Track your item using the manifest item number, reference and dates
    • Customer Number:  
      Customer Reference:  
      Date From: / /
      Date To: / /